I initially had issues when I first got my Multiroom speakers where they would lose connection or groupings within the app and it basically drove me mad! I'm currently trying out Tidal, which is very similar to Deezer in that you can stream multiple tracks to multiple speakers or speaker groups at the same time, which you cannot do with Spotify.Īlthough I realy like Deezer, I have reluctantly left them behind now as life is too short, to hope they (or Samsung) will fix it. Then, to make matters worse discovered you can stream to multiple speakers at the same time via Spotify (albeit only one track to one speaker or group of speakers). Never got answer from either of them and they just sent me round in circles, blaming each other. I contacted both Samsung and Deezer numerous time over an extended period of time about the fact that something happened with the v3117.1 firmware update, dated May 2018 that seemingly broke the Deezer integration to the point it was unusable. The playlist loading issue I was having with Deezer was never resolved. Not sure about your log-in issue within the Multiroom app, but whenever I saw this issue mentioned previously, I seem to remember that it was suggested to log out of all connected devices and change your password via the Deezer website before re-trying. Not sure what Samsung or Deezer did with that firmware update, but one of them broke it and neither one of them care to communicate with the other in order to fix the issue. The one remaining playlist I created before May 2018 still works fine though. My issue was more to do with the fact that my newer playlists (created after May 2018) would not load and threw up one of two error messages ("Deezer: internal server error" or "Selected item is out of range"). I didn't really have an issue logging into Deezer from within the Multiroom app. Please don't try and teach granny to suck eggs by telling me to reset all speakers, router etc as this has already been done on many occasions. Please Samsung, take this issue seriously as it is not an isolated incident when many people have the same issue, despite Samsung denying that there have been any other reports. One of the members going to great lengths to explain and display on video the issue and how it can be replicated: ![]() Many other users have had the same issue, which is documented on the "Deezer" forums. This means my Multiroom system is now basically just a set of 10 expensive paperweights, costing well in excess of £2000 because someone, somewhere won’t do their goddamn job (be that Deezer or Samsung)! I have contacted both “Deezer” and “Samsung” numerous times, which aleays ends up with “Samsung” blaming “Deezer” and vice versa.Ī bit of a kick in the teeth to a loyal Samsung customer who purchased most of these speakers because they had a good "Deezer" promotion at the time. It is therefore obvious to anyone that something in that last update messed up the "Deezer" service within "Samsung Multiroom". I've had this system for well over two years now and it has been great, except for one major flaw!įor well over 18 months now, I've had an issue when opening "Deezer" playlists from within the "Samsung Multiroom" app on any of my many Samsung devices, including Galaxy Note 10+, S9, S7E, S5 and various Samsung tablets.Įven tried the desltop app and that gave the same result.Īll playlists worked fine until the last firmware update on the speakers, which was v3117.1, sometime in May 2018. ![]() Samsung WAM250 Wireless Audio Multiroom Hub x 1 ![]() Samsung HWJ6500R Curved SoundbarSoundbar x 1 ![]() I have a Samsung multiroom system that comprises:
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